1. Seller: Meehim Co., Ltd. (株式会社ミーヒム)

2. Operations Manager: Takashi Hemmi

3. Address: 6F Aoyama Marutake Building, 3-1-36 Minami-Aoyama, Minato-ku, Tokyo 107-0062

4. Telephone Number: 0120-610-061

5. Telephone Hours: Weekdays 10:00–17:00

6. Public Email Address: information@iris-spira.com

7. Website URL: https://iris-spira.store/

8. Sales Price: Please refer to the individual product pages.

9. Fees Other Than Product Price: Consumption tax (included in the price). Shipping is free nationwide (domestic only, excluding remote islands).

10. Delivery Time: Items in stock will be shipped within 3 business days. For backordered or made-to-order items, it may take one month or more (as specified on each product page).

11. Payment Methods: Credit Card (VISA/Mastercard/American Express/JCB), PayPal, Apple Pay, Google Pay, Shop Pay

12. Payment Timing: Payment is confirmed at the time of order for all payment methods.

13. Terms of Return/Exchange

[Skincare (Cosmetics)] We accept returns/exchanges of unused and unopened items only within 30 days of arrival.

[Jewelry] We accept returns/exchanges of unused and unworn items only within 8 days of arrival. We cannot accept the following items: (1) Made-to-order or custom items (2) Processed items such as those resized (3) Pierced earrings (due to hygiene reasons) (4) Items whose condition has changed due to wear or opening (5) Items damaged or soiled by the customer.

14. Return Procedure: Please first contact our customer support (information@iris-spira.com). We will provide you with the return address and required documentation.

15. Shipping Fees for Returns: Our company covers costs in the event of defective or incorrect items. In the event of a customer-initiated return, shipping is at the customer's expense.

16. Refunds: Refunds will be processed within 7 business days after the returned item arrives and is inspected.